Event Postponed
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Please note that this event has been postponed. We encourage you to retain your ticket to use at the new event date. If you still don’t want to go, standard refund fees may apply. We know. It sucks. We've also taken a big knock from the postponement of this event. You may be eligible for a refund of this ticket price, but the policy around deductions is ultimately at the event organisers’ discretion. For more information, please click here

Joburg Rage 2020

Festival

This event has ended

Information

AGE REQUIREMENT
NO UNDER 18S.
HOW MANY PASSES CAN I BUY?
YOU CAN PURCHASE AS MANY PASSES AS YOU WISH TO FOR JOBURG RAGE
UPGRADES
YOU MAY ONLY UPGRADE YOUR JOBURG RAGE PASS PROVIDED THE PASS TYPE YOU UPGRADING TO IS STILL AVAILABLE. UPGRADES WILL ONLY BE AVAILABLE LATER IN THE YEAR
TRANSFERS
RAGE PASSES/TICKETS MAY NOT BE TRANSFERRED
TICKET RESALE
RESELLING OF JOBURG RAGE PASSES/TICKETS IS NOT ALLOWED. RESELLING WILL RESULT IN YOUR TICKET BEING CANCELLED WITHOUT REFUND
REFUNDS
MORE THAN 30 DAYS PRIOR TO EVENT, 50% OF ORIGINAL PASSPORT/TICKET PURCHASE PRICE REFUNDED. // BETWEEN 7 – 30 DAYS PRIOR TO EVENT, 25% OF ORIGINAL PASSPORT/TICKET PURCHASE PRICE REFUNDED. // LESS THAN 7 DAYS PRIOR TO EVENT, STRICTLY NO REFUNDS. // AFTER THE EVENT, STRICTLY NO REFUNDS.
REQUESTING A REFUND
1. LOG IN TO YOUR HOWLER ACCOUNT // 2. CLICK ORDERS OR TICKETS (FOR EVENTS IN THE PAST, YOU'LL ONLY BE ABLE TO FIND INFORMATION ON THE ORDERS PAGE) // 3. SELECT THE 3 DOTS ON THE RIGHT HAND SIDE AND CLICK ON THE REQUEST REFUND OPTION. // 4. ONCE HAVING DONE SO, YOU WILL BE PRESENTED WITH A SCREEN THAT WILL LET YOU SELECT THE TICKETS YOU WOULD LIKE A REFUND FOR AND WHETHER OF NOT YOU WOULD LIKE TO USE THE STANDARD REFUND POLICY OR IF YOU HAVE SPECIAL CIRCUMSTANCES THAT WOULD WARRANT A FULL REFUND AS DOCUMENTED IN OUR TERMS AND CONDITIONS
CANCELLATION FEES: SPECIAL CONSIDERATIONS
IN THE EVENT THAT YOU CAN PROVIDE DOCUMENTARY PROOF THAT A PERSON IN WHOSE NAME A TICKET WAS BOOKED WILL NOT BE ABLE TO ATTEND THE EVENT BECAUSE OF HIS / HER DEATH OR INCAPACITY, HE/SHE WILL RECEIVE A FULL REFUND LESS A 10% ADMINISTRATION FEE.
Ticket Refund Policy

Organiser

Joburg Rage